Nominate our people

As our customer and a member of the Canberra community we value your feedback regarding our employees. If you have had a positive experience with an individual or team and feel they have gone above and beyond in their duties to deliver outstanding customer service, we encourage you to nominate them for an Icon Water Innovation and Excellence Award.

The winning employee will be recognised by their peers and awarded for their outstanding contribution to both our customer's experience and our business.

Innovation and Excellence Awards are divided into four categories including:

  • People/Culture - A culture that protects, engages and develops our people  
  • Brand - Established as a trusted brand, with brand equity  
  • Financial - Improved financial returns and reduced gearing  
  • Asset Management  Improvement - To excel at asset management

To provide other forms of feedback, please visit Compliments and Complaints.

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