Building approval guides

Get approval before you start 

Once you have reviewed the compliance process, you can use this online form to submit your application for a range of utility services.

It is Icon Water’s preference that applications are submitted using the online form, or by downloading the editable form and emailing the completed form and drawings to

Use our building approval guide to get all the details on our approval requirements that are applied when we assess your proposals to build, alter or extend structures.

Your building and renovation plans must be in line with Icon Water's water supply and sewerage standards.

You can also use the specific guides below for additional information on building or renovations project requirements.

If you have any questions please talk to us on 02 6248 3111 (option 3), email or visit us at 12 Hoskins Street, Mitchell, 9:00am to 4:00pm, Monday to Friday.



Fines and removal

The law prohibits landowners and occupiers from interfering with utility infrastructure, for example by blocking access or building too close or on top of infrastructure. Damaging or interfering with underground pipes could be expensive and dangerous. Structures that block access may need to be removed so that maintenance and meter reading can be carried out.

If you build a structure that is too close or interferes with Icon Water infrastructure, you may have to pay for it to be removed and you could also be fined up to $5,500.