Standpipes and hydrants

** 19 March 2020 Update - Standpipe Exchange Return Form **

To minimise the spread of COVID-19, the front counter at our Mitchell office will be closed temporarily. 

Customers who would like to exchange or return their standpipe(s) will need to fill in a Standpipe Exchange Return Form.

Please complete the form and email it back to standpipe.water@iconwater.com.au for processing. Thank you for your kind understanding and cooperation. 


Standpipes are portable hydrants designed to be connected to a fire hydrant in a water main to gain access to bulk water.

They are intended to be used by businesses such as contractors or water carters, following application and approval by Icon Water.  

Please note: Icon Water currently has no high-flow standpipes available for hire.  

Standpipes are not available to residential customers for personal or domestic purposes. 

We understand in these current dry conditions that some residents from areas outside the ACT are experiencing long wait times for water cartage. If you are in this situation, your local council can provide information on priority access to bulk water for personal use.   

All standpipes used in the ACT must be metered and hired from the Icon Water office, located at 12 Hoskins Street Mitchell (open 8.00am to 4.45pm).

Contact us: 02 6248 3111; talktous@iconwater.com.au  

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