Potential for water discolouration in the Inner North Canberra and Gungahlin areas

January 24, 2018

Icon Water has increased pumping of drinking water within the Canberra water supply network which has the potential to cause some water discolouration. This is likely to affect suburbs of the Inner North Canberra and across the Gungahlin area today which should clear tomorrow.

We have commenced the supply of drinking water from Googong Water Treatment Plant, our largest treatment plant, in response to an unplanned shut-down at Stromlo Water Treatment Plant last night caused by storm activity.  While Googong is operating, Icon Water will undertake necessary repairs at Stromlo as a result of the shut-down.

Icon Water will also be pumping water around the network to keep reservoirs full to meet the community’s water supply demand.

An increase in the velocity of water flow or a change in direction of water flow can cause water discolouration due to naturally occurring sediment being stirred up within the network.

Customers are assured that discoloured water is safe to drink and use for household activities.

Customers experiencing discoloured water are advised to avoid using washing machines and dishwashers if concerned it might stain clothing or clog filters.

Icon Water advises that any discolouration should clear with normal use.

If customers continue to experience discoloured water after tomorrow, please let us know by calling 02 6248 3111.

Icon Water would like to take this opportunity to apologise to our customers in the affected area for any inconvenience.

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