Icon Water resolving water discolouration in Hackett and Watson

May 23, 2018

Icon Water crews are working to clear the water network following reports of discolouration in Hackett and Watson in Canberra’s north.

Water discolouration is due to naturally occurring sediment being stirred up within the network.

We want to thank residents for reporting the matter and apologise for any inconvience.

If the water appears, tastes or smells objectionable, Icon Water recommends you do not drink the water. 

We also advise delaying using washing machines and dishwashers as there is a chance that the sediment may stain clothing or clog filters.

Icon Water crews will be flushing the pipes today to resolve the issue. It usually settles within 24 hours, but there may be some residual discolouration.

If customers are concerned about discoloured water please call our customer team on 02 6248 3111 and select option 1. More information about water discolouration can be found at iconwater.com.au/discolouration