ACT 2021–2022 water and sewerage pricing

June 15, 2021

The Independent Competition and Regulatory Commission (ICRC) has set the 2021–22 water and sewerage prices for the Capital region. From 1 July 2021, water and sewerage prices will be adjusted to account for the Consumer Price Index (CPI), market factors, and government charges. 

For a typical household that uses 200 kilolitres of water per year, the 2021–22 pricing would mean a 2% increase to their combined water and sewerage bill, which roughly equals an additional 45 cents per week.

The 2021–22 price changes are consistent with the ICRC’s direction for the 2018–2023 period, which allowed for a gradual increase of the supply charge paired with a decrease of Tier 1 and 2 usage prices from 2017-2018 levels (see Table 1). 

“Icon Water provides essential water and sewerage services to the Canberra community. To do so, we operate and maintain assets worth over $2.6 billion, comprising the ACT’s network of dams, water and sewerage treatment plants, reservoirs, pumping stations, mains and more,” said Icon Water Managing Director Ray Hezkial.

“We will continue to deliver our services in a sustainable and efficient way, supporting the ACT community and providing our customers with value for their money.” 

For example, throughout 2021–22, Icon Water expects to spend more than $22.1 million renewing the High Voltage Assets at Canberra’s primary sewage treatment plant. This project will ensure sewage continues to be treated and disinfected in a safe and reliable manner before it’s released back into the environment. We will also spend more than $17.0 million upgrading the capacity of the Belconnen Trunk Sewer main to enable the sewer network to service Canberra’s growing population.  

Icon Water has a range of flexible payment options available to support those seeking long or short-term financial assistance through payment arrangements tailored to suit individual needs. Our Staying Connected hardship program is available to assist our residential and small business customers needing more personalised support with flexible and affordable payment plans.

 “We also want to hear you – we will soon be launching an engagement platform so we can receive community feedback on what’s important to our customers when it comes to your water and sewerage services,” concluded Mr Hezkial.

For more information about 2021–22 water and sewerage pricing go to

Table 1. ACT water and sewerage pricing 




Supply charge ($/year)



Tier 1 (first 50 kL per quarter)^



Tier 2 (in excess
of 50 kL per quarter)^




Supply charge ($/year)



Non-residential flushing fixture charge
(per flushing fixture in excess of 2/year)




End statement

^ Customers’ meter reads may occur at intervals slightly longer or shorter than a full calendar quarter.  Therefore, the Tier 1 price is applied to the first 0.548 kL supplied on average per day of the billing period, and the Tier 2 price is applied to water supplied in excess of 0.548 kL on average per day of the billing period.