Building and renovation

When you are planning to build or renovate you must ensure that you stay safe and avoid damaging water and sewerage infrastructure. Damage to water and sewerage infrastucture can be dangerous and very expensive, however easily avoidable by following the process below:

Building and renovation approval process

  1. Contact Dial Before You Dig (DBYD) on 1100 (8:00am and 5:00pm, Monday to Friday) to check where the services on your block are.
  2. Use the Building Approval Guides to ensure your project complies with the various requirements for minimum clearance around different types of utility infrastructure.
    Please note:  Minimum distances still apply even if the relevant infrastructure is located adjacent to your block and not within your property’s boundaries.
  3. Once you have ensured that your project complies with the above steps, you can use this online form to submit your application for a range of utility services.

For any other questions please see the Building and renovation FAQs or talk to us on 02 62483111 (option 3) or email