Reporting a stolen/lost standpipe

If your standpipe is stolen you must first lodge a formal report of the theft with the Police. You will be issued with an incident report document. You must then attend Icon Water office in Mitchell. Icon Water will require a copy of the Police incident report document.

If your standpipe is damaged you must immediately return the damaged standpipe to the Icon Water.

Icon Water
12 Hoskins Street
MITCHELL ACT 2911

Office hours: 8.00am to 4.45pm

Charges

  • You MUST pay the fee for “replacement cost and penalty” which is the cost of the standpipe (listed in your Hire Contract)
  • You will not be issued with a new standpipe until the above fee is paid in full.