Relocate or alter a service

If you wish to alter a manhole, you must apply for permission from Icon Water. Only Icon Water are authorised to work on ACT water and sewer networks. Manholes provide service access at regular intervals along the main sewerage pipes and where there is a high risk of blockages — often where the pipe changes direction, slope, size or level. They usually occur every 50 to 150 metres along a main pipe.

Altering the height of a manhole

Altering a manhole 

When undertaking building, landscaping or development activities, you may wish to alter the height of a manhole. You should be aware that not all assets can be altered.

Icon Water must consider the height and demands of the surrounding network before we can issue approval to have a manhole or other utility asset altered.

It is your responsibility to ensure that:

  • sewer manholes and other utility assets do not become obstructed over time or due to any works undertaken
  • a 1 metre clearance in all directions is maintained around manholes or other water or sewer surface fittings (this includes permanent structures like fences, retaining walls and landscaping as well as temporary structures or objects like pot plants)
  • if you change the ground level, it does not result in stormwater run-off or pooling of water around surface fittings
  • manholes or other surface fittings that are located within your driveway or paving are flush with the surface of the pavement, accessible to Icon Water at all times and adequately protected 

Requesting an alteration

Manhole below ground rep

To request an assessment and quote to have a manhole or other water and wastewater asset altered, you can:

Icon Water
GPO Box 366
Canberra ACT 2601

If approved, work will be undertaken at the applicant's expense.