Claim for loss or damage

How do I submit a claim?

You will need to provide details of the incident, as well as details of any loss or damage. To assist us in processing your claim as quickly as possible, please provide evidence of costs or damage incurred including any receipts, quotes, photographs or reports to support your claim.

I wish to submit a claim.


Reconsideration of claims

If you wish to appeal the original response, please complete our claims reconsideration form.