Water and sewerage supply outages or discolouration
An outage is a temporary disruption to your water supply. These may occur for a range of reasons including necessary maintenance to the networks, construction work or damage to the infrastructure.
CURRENT OUTAGES REPORT – 9am - 5pm
CURRENT OUTAGES REPORT – After 5pm
For information on emergencies, faults or outages outside of business hours, please look at our Twitter Feed below or alternatively you can contact Icon Water Faults and Emergencies on 02 6248 3111 and select option 1.
If you're experiencing discoloured water and you live in a surrounding suburb to the above listed outages, the discolouration is likely caused due to works underway to restore water. Click here for more information on water discolouration.
We’re always happy to help
For general queries, you can contact us directly at talktous@iconwater.com.au. Our team will do their best to respond within 24 hours.
If you need a bit more assistance, or just prefer talking to a person, you can call us on 02 6248 3111 (select option 3).