Icon Water administers a variety of rebate schemes on behalf of the ACT government, who also set the eligibility criteria, and provide advice to the ACT Government when prices are varied. When these prices rise it is usual for the rebates to increase by the percentage increase of the particular service — but the decision to do so is not in Icon Water's control.

Sewer Reimbursement Rates

Rates for eligible work completed as agreed by the Master Plumbers', Drainers' and Gasfitters' Association of the ACT including:

  • Labour
  • Plant and equipment
  • Materials
  • Simplified 'tie excavation' reimbursement

Residential undetected leak allowance

If you have experienced an undetected water leak at your residential property, you may be eligible for a one-off allowance on your water consumption charges.

Pensioner Rebate 

If you hold a current Pensioner Concession card, Health Care card or Veterans' Affairs gold card and/or are dependent on life support equipment, you may be eligible for a rebate or concession on your service account.

ACT Life Support Rebate

If the life support equipment you depend on requires a fresh supply of water then the account holder of your principal place of residence may be entitled to a rebate on the water usage charges.