Water quality

Icon Water would like to reassure the community that Canberra and Queanbeyan’s water quality is not being impacted by bushfire smoke in the region.
Water is selectively sourced from the dams well below the water line.

The water is then treated to Australian standards in our water treatment plants and distributed throughout the water network. 

Both the treatment plants and the network are designed and operated to produce and deliver drinking water that meets ACT Health requirements and Australian Drinking Water Guidelines. 

We continuously monitor the quality of water produced at the plants and regularly monitor the quality of the water in the distribution network. All monitoring that has occurred across both the plants and network since the smoke arrived, has not detected any effects on water quality.

For more information on how Icon Water manages Canberra’s drinking water supply, please refer to the latest Icon Water Annual Drinking Water Quality Report.

At Icon Water we support and protect our community and the environment by providing safe, clean drinking water.

We do this by implementing the Australian Drinking Water Guidelines (ADWG, 2011) framework and the Hazard Analysis and Critical Control Point (HACCP) risk based management system. These standards combined, assist in the prevention of biological, chemical, and physical hazards to our water supply.

We have a series of checks and balances in place within the water life cycle that ensure water is clean and safe – from extracting water out of a dam to when it enters customer property.  All water quality analytical work is performed by a National Association of Testing Authorities registered laboratory. The 2007 ACT Public Health (Drinking Water) Code of Practice (PDF 87.3 KB) and the ADWG govern our water quality operations and monitoring.

Download the Annual Drinking Water Quality Report for data on the physical and chemical composition of Canberra's drinking water.