Guided Tours and School Education Sessions

Download the Icon Water Education Program Newsletter Term Two 2021.  

Learn how we deliver some of Australia’s best drinking water directly to your tap! Or perhaps you’re interested in how we treat the sewage from your home and school? We have a tour for everyone, Join Us! 
We offer free guided tours, and education sessions, to help Canberrans and the Queanbeyan community to understand how water and treatment processes work. Our tours, in particular, are an amazing journey through the ACT’s water and sewerage facilities. We want to show you how we do things first-hand! 

Our Cotter and Googong Dam Discovery Tours are a great learning opportunity for students from primary all the way to tertiary and for community groups. Take in incredible views while learning how we supply water to over 400,000 people.  

Unfortunately, our tours to the Lower Molonglo Quality Control Centre, Cotter Pump Station and the Stromlo and Googong Treatment Plants are unavailable until further notice.  

If you’re interested in a tour, or education session, please click one of the options below to learn more.

Please note: Tours are available between 9:30am and 4.30 pm on weekdays (excluding public holidays).  All our tours are subject to COVID-19 event controls, ACT Health and Icon Water guidelines. Bookings must be made two weeks in advance. All student groups require a supervisor, teacher or lecturer. 

Tour groups are available for a minimum of 10 participants and maximum participant numbers for each site are outlined for each tour below.  For larger groups we can arrange consecutive tours depending on availability and schedule.

Please read our pre-tour information and Terms of Participation for details on participant group size and supervision ratios. This also outlines clothing requirements, and restrictions, for participants. As well as what to expect when visiting our sites.   
Want to register for one of our sessions? 

To book one of our exciting tours, or education sessions, please complete a booking request using the button below. Once requested, the Community Engagement Officer will be in touch to finalise and confirm your booking. 

Please make any booking at least two weeks in advance. Also, be aware that all tours are subject to site operational requirements and staff availability.   

You can also contact us by dialling 02 6248 3111 and selecting option 3. Or by emailing:  

Safety is one of our core values. Safety details are outlined in the visitor factsheets for each tour. To assist with planning your tour, please review the information provided on each page.