Guided tours

Icon Water has decided that it is in the best interest of our community, and staff, to continue postponing all external visits to operational sites. As an essential service provider, our focus is to safeguard everyone from potential COVID–19 outbreaks. 
Tours to Stromlo Water Treatment Plant, Lower Molonglo Water Quality Control Centre, Googong Water Treatment Plant and the Cotter Pump Station will not be available until January 2022 until otherwise advised.

Tours to Cotter and Googong Dams are also on hold, subject to COVID19 event controls and ACT Health guidelines.

In the meantime, we are running free live digital webinars and online educational programs.  

Digital Education Sessions

Term Three bookings now open!

Download Icon Water Education Program Newsletter Term Three 2021 HERE.

Our education program offers free online educational materials and live digital webinar sessions. This content teaches students how we deliver some of Australia’s best water to your tap and treat the sewage from your home and school! 

These sessions are tailored for year level and curriculum outcomes. We then deliver this material straight to your classroom so students can learn about Canberra’s water supply network and treatment processes. They’ll learn the ways we supply essential water utility services to the community.

The ACT Urban Water Cycle - Catchment Model - (Grades 2–8)

Learn all about the amazing journey of water within the ACT. Our catchment model showcases Canberra’s water cycle, water supply and sewage network. This session teaches your students all about where our water resources come from and the water treatment process. They’ll also learn about best practice for water conservation and the sustainable use of water in our community.

Water Treatment Processes (Secondary Year 7-12) 

Book a live digital webinar to learn about the cyclical journey water takes to, and from, the Cotter and Queanbeyan River catchments. Learn all about how the ACT’s process of separations ensures we have high quality drinking water on tap every day. Find out about the physical, biological and chemical processes that the Lower Molonglo Water Quality Control Centre undertakes to guarantee our sewage is cleaned so only high-quality effluent is returned to the Murrumbidgee River.

Education sessions and tours are free for all schools, and community groups, within the ACT and Queanbeyan. Education sessions are tailored for audiences according to curriculum outcomes. Sessions run for a minimum of 30 minutes. Multiple class sessions are encouraged with in-class bookings.
To assist with planning your session, please review our digital education session factsheet.

We aim to help educators, and their students, follow the amazing journey through the ACT’s water and sewerage systems, water supply and treatment processes. Check out our curriculum relevant education resources to support your students learning in water education. You can also watch our Education TV and Questions from Kids videos.

Want to register for one of our digital sessions?

To book one of our engaging live digital education sessions, please complete a booking request using the button below. Once requested, the Community Engagement Officer will be in touch to finalise and confirm your booking. 

We require any booking to be made at  least two weeks in advance. Please note that all sessions are subject to site operational requirements and staff availability.   

You can also contact us by dialling 02 6248 3111 and selecting option 3. Or by emailing: