Wise Reuse and recycle

Delivering best-practice waste management services requires reframing a problem into an opportunity, with innovative resource recovery processes. We consider all products and materials as valuable, and finite, resources. Our staff are consistently looking at ways to achieve the greatest benefits in terms of resource recovery, sustainable management and developing a waste avoidance culture.  
We have a Circular Economy Plan which sets the pathway for waste management and resource recovery over the next five years. This plan promotes source separation, reuse and the recirculation of resources. 

In 2020, our No Opportunity Wasted program was awarded the Banksia overall Gold and Large Business awards for achievements in resource recovery. 

Icon Water has a Waste Management and Resource Recovery Strategy. This strategy sets the pathway for waste management and resource recovery over the next five years and prepares Icon Water for the longer-term post-2023. This strategy promotes source separation and reuse, and supports a circular economy.  

Agri-Ash (reusing biosolids) 

Agri-Ash is a sterile by-product of the wastewater treatment process, which is used as a soil conditioner for agricultural purposes. Our treatment plant produces virtually no solid waste products because they are all recycled into Agri-Ash. We churn out around 16 tonnes of it a day.  

Our sophisticated and holistic treatment process is of particular interest to other countries and communities who are also located inland and have limited waste disposal options.

Waste Reduction and Recycling

We collaborate with local businesses, and the water industry, to continue growing our resource recovery capacity. Some of the changes we've already made include: 

  • Found different options to beneficially reuse our sludges and end products, such as via composting.  
  • Developed processes, and infrastructure, allowing us to reuse previously unusable soil and slurry. 
  • Begun using recovered glass sand in the installation of new pipe assets, which reduces the need for virgin sand. 
  • Delivered milk in reusable crates to avoid unnecessary waste.  
  • Placed recycling bins within our offices to reduce waste going to landfill. The products can either be recycled, reused or composted.  
  • Started recycling waste toner cartridges while maximising the safe disposal, and reuse, of end-of-life electronic equipment.  
  • Provided a battery collection point so staff can safely dispose of consumer batteries from home. This reduces toxic chemicals in the domestic rubbish of our employees.