Leadership team
Icon Water's Executive Team manages different portfolios and specialist domains that come together to ensure high quality drinking water comes to your tap and sewage is safely treated and returned to back into the environment. The Executive Team report to the Board on business operations and activities.
The Board
A number of statutes and the constitution of Icon Water Limited (Icon Water) govern the activities of the company. Icon Water’s Board currently comprises eight Directors: seven non-Executive Directors and one Executive Director, who are appointed by the Voting Shareholders.
The Voting Shareholders determine the terms of appointment and remuneration of Directors. Procedures for the appointment of Directors are outlined in the Territory-owned Corporations Act 1990 and the company’s constitution.
Icon Water submits a annual Statement of Corporate Intent to the Voting Shareholders that includes: the main undertakings of the company, the scope of activities to be undertaken, business and corporate strategies and performance measures and targets.
Board Committees
There are two committees of the Icon Water Board: the Remuneration Committee and the Risk and Assurance Committee.
Directors
Carol Lilley
Chair (from 18 August 2024)
BCom, FCA, CIA, CGAP, GAICD
Appointed 1 April 2013
Carol Lilley was appointed to the Icon Water Board in April 2013 and to the boards of Icon Distribution Investments Limited and Icon Retail Investments Limited in March 2017. Due to her specialist financial expertise and extensive knowledge of Icon Water’s business, Ms Lilley was appointed as Chair of the Boards of Icon Water Limited, Icon Distribution Investments Limited and Icon Retail Investments Limited and the Icon Water Remuneration and Nominations Committee in August 2024, having previously served as Deputy Chair from March 2017. Ms Lilley was also Chair of Icon Water Board’s Risk and Assurance Committee until her appointment as Chair of the Icon Water Board. Ms Lilley was appointed as a Member of the ActewAGL Partnerships Board in February 2023 and was Chair from November 2023 to 2025, and continues to serve as a Board member.
Ms Lilley is a full-time independent board director and Audit Committee Member. She was a Partner of an accounting firm and a financial statement and internal auditor for nearly 20 years. Her experience is in governance and assurance including financial statement audit, internal audit and project and risk management, with a particular focus on government.
Ms Lilley has various governance roles for Commonwealth Government entities including as a Member/Chair of the Department of the Treasury and Department of Industry, Science and Resources Audit and Risk Committees, amongst others. Ms Lilley is a Graduate of the Australian Institute of Company Directors, Fellow of Chartered Accountants Australia and New Zealand, was a registered company auditor and is a certified internal auditor.
Julie-Anne Schafer
Director
LLB (Hons), ANZIIF, FAICD
Appointed 16 November 2021
Julie-Anne Schafer was appointed to the Icon Water Board in November 2021. She is a member of the Icon Water Remuneration and Nominations Committee and a Director of the Boards of Icon Retail Investments Limited and Icon Distribution Investments Limited. Ms Schafer’s appointment was extended for a second three-year term in November 2024. Ms Schafer was appointed as a Member of the ActewAGL Partnerships Board in July 2022 and as Chair of the ActewAGL Safety, Audit and Risk Committee in October 2022. In October 2025 she was appointed Deputy Chair of the ActewAGL Partnerships Board.
Ms Schafer has extensive directorship experience including highly regulated sectors.
Ms Schafer was a non-executive director of Urban Utilities and Chair of the Audit, Finance and Risk Committee and member of the Experience and Safety Committee for Urban Utilities. She is also Chair of Peak Services Holdings Pty Ltd, Peak Services Pty Ltd, Local Buy Pty Ltd and AgCarE Services Pty Ltd.
Ms Schafer is Chair of the board of the Australian Reinsurance Pool Corporation and is a non-executive member of the Office of the National Rail Safety Regulator. She previously served as President of the National Competition Council and chairs several Audit and Risk Committees.
Ms Schafer was a partner in professional legal service firms. She is a former Deputy Chancellor of QUT, President of the Queensland Law Society, and Chair of Queensland’s largest mutual.
She holds a Bachelor of Laws with Honours and is a Fellow of the Australian Institute of Company Directors. She facilitates in Governance and the Practice of Directorship, Risk and Strategy in the Company Director Course, for the Australian Institute of Company Directors.
Geoffrey Buchanan
Director
Assoc DipBus, BBus (with Distinction), BSc (Hons), MGeogSc, MAICD
Appointed 10 July 2023
Geoffrey Buchanan was appointed to the Icon Water Board in July 2023. He is a member of the Icon Water Remuneration and Nominations Committee and a Director of the Boards of Icon Retail Investments Limited and Icon Distribution Investments Limited. He joined the Risk and Assurance Committee in February 2026. Mr Buchanan has more than 20 years of community engagement experience working with First Nations communities and in the ACT community sector. He is currently Senior Policy Officer (Living Affordability including Energy) at Queensland Council of Social Service.
From July 2022 to July 2024, Mr Buchanan was Research Fellow at the Centre for Indigenous Policy Research at the Australian National University, where he had previously worked on community-based and collaborative research projects from 2004–2012. From 2013–2015, he worked in the Native Title Research Unit at the Australian Institute of Aboriginal and Torres Strait Islander Studies with a focus on supporting native title governance by Prescribed Bodies Corporate.
Mr Buchanan has developed strong links with the ACT community through various roles in the community sector. Until February 2026, he was Policy Advocacy and Business Development Director at Care Inc. From 2015–2022, he was a Senior Policy Officer at the ACT Council of Social Service. Through these roles he has represented energy and water consumers’ interests on several consumer and community consultative committees. He has also been a member of Energy Consumers Australia’s Board Reference Committee and Council on the Ageing Australia Energy Advocates group. Mr Buchanan has served as a Director on the boards of Council on the Ageing ACT, Care Inc., and Community Radio 2XX FM, and is currently Deputy Chair of ACT Shelter’s Executive Committee.
Mr Buchanan has an Associate Diploma of Business (Management), a Bachelor of Business (with Distinction), a Bachelor of Science (Honours) in Australian Environmental Studies and a Masters in Geographical Sciences. Mr Buchanan is a Member of the Australian Institute of Company Directors.
Dr Warren Mundy
Director
BSc (Hon UNSW), DipEc (Syd), MPhil PhD (Cantab), GradCertAppFin (Macq), MEnvLaw (Hons, ANU), FAICD FRAeS
Appointed 1 November 2023
Appointed 1 November 2023Dr Warren Mundy was appointed to the Icon Water Board in November 2023. He is a member of the Icon Water Remuneration and Nominations Committee and a Director of the Boards of Icon Retail Investments Limited and Icon Distribution Investments Limited. He is also an Alternate Member of the ActewAGL Partnerships Board.
Dr Mundy is the Managing Director of Bluestone Consulting that has provided regulatory, strategy and policy advice to investors, regulators, providers, and users of a wide range of infrastructure services since 2004. He is currently a member of the Queensland Competition Authority, a Senior Advisor to Dexus Infrastructure and the Australian Property Institute, and a director of First Nations Advocates Against Family Violence, John Curtin House, Reliance Rail and PBSA Finance.
He was a Commissioner at the Australian Productivity Commission from 2009 to 2015 and also served as the Australian Competitive Neutrality Commissioner. Dr Mundy has recently undertaken independent reviews of Australia’s National Legal Assistance Partnership and the Harmonisation of the Australian Design Rules for the Commonwealth Government.
Dr Mundy served on the board of Airservices Australia for over five years from 2008, over four of which he was the Deputy Chair. He was a member of the Steering Committee for the joint NSW Commonwealth Governments’ Sydney Aviation Strategy that led to the decision to build Western Sydney Airport. He has also been a director of Transgrid, the Sydney Desalination Plant, Vicforests, Western Community Legal Services, James Watt College for Higher and Further Education, United Kingdom Airports Operators Association and the National Health Co-operative.
Dr Mundy holds a first-class honours degree in statistics from the University of New South Wales and has master’s and doctoral degrees in economics from the University of Cambridge, where he attended Kings College as a Commonwealth Scholar. His doctoral thesis was on the role of the Australian State Governments in economic development. In addition, he has post-graduate qualifications in corporate finance and corporate governance, and a Master of Environmental Law from the Australian National University. He is a fellow of the Australian Institute of Company Directors and the Royal Aeronautical Society.
Dr Nadine White
Director
LLB (Hons), BLA, PhD, GAICD
Appointed18 August 2024
Dr Nadine White was appointed to the Icon Water Board in August 2024. She is a member of the Icon Water Risk and Assurance Committee, Remuneration and Nominations Committee and a Director of the Boards of Icon Retail Investments Limited and Icon Distribution Investments Limited.
She is an experienced independent non-executive director in both the public and private sectors, and has served on boards in the aged care, health, disability, Indigenous affairs, and financial services sectors.
Dr White is currently a Director with Care Connect Ltd, since 2019; Scope Australia Ltd since 2022, Goodwin Aged Care Services since 2023; and in 2024 was appointed Chair of Dietitians Australia. Dr White joined the Nominations Committee of Certified Practicing Accountants (Australia) in 2025.
She has been the Deputy Chair of several boards, including Canberra-based charity Raising Hope Education Foundation, the ACT Minister’s Work Health & Safety Council, and the local Bendigo Bank. She has also previously been a member of the ACT Government’s Reconciliation Council and is the inaugural convenor of the ACT Mentor Walks program for women.
Prior to becoming a full-time Non-Executive Director, Dr White spent much of her executive career in human resources and workplace relations in large complex organisations. She was Chief People Officer at ANU for ten years.
Dr White has a PhD in organisational change and industrial relations, holds tertiary qualifications in business and law (honours), and is a Fellow of the Australian Institute of Company Directors.
Executives
Joy Yau - Interim Managing Director
BA (Hons) CA, GAICD
Joy Yau was appointed as Icon Water’s Interim Managing Director in March 2026. Ms Yau was appointed as a Member of the ActewAGL Partnerships Board in March 2026.
Ms Yau joined Icon Water in 2014, and was appointed as the Chief Financial Officer in 2019. She has over 20 years of professional experience including extensive commercial and strategic financial management roles across the utility, retail and hospitality sectors in Australia and the United Kingdom.
Ms Yau holds a Bachelor of Arts with Honours in Accounting and Management Control, is a Fellow of the Institute of Chartered Accountants in England and Wales, is a member of Chartered Accountants Australia and New Zealand and is a Graduate of the Australian Institute of Company Directors.
Davina McCormick - General Manager Customer Engagement
BBus (Dist.), MBA, Cert. Public Participation, GAICD
Davina McCormick is responsible for setting the strategic direction and implementing programs that enhance customer and community engagement. Her team delivers operational customer service and support, communications and engagement, asset information and protection, development services, metering and account management functions that consider the priorities, values and expectations of our customers and community.
She joined Icon Water in 2018 and has a diverse range of marketing, service design, customer and stakeholder engagement, project management and strategy skills. Her experience spans new venture start-ups, global companies and government corporations in a range of sectors including financial services, energy, education and utilities.
Ms McCormick holds a Master of Business Administration, a Bachelor of Business, a Certificate in Public Participation from the International Association for Public Participation and is a Graduate of the Australian Institute of Company Directors.
Alison Pratt - General Counsel - Company Secretary
B.Ec, LLB (Hons), GDLP, GAICD
Alison Pratt, General Counsel, was appointed as the company secretary of Icon Water Limited, Icon Distribution Investments Limited and Icon Retail Investments Limited in March 2019, and held the position of alternate company secretary prior to this.
Ms Pratt worked in private commercial legal practice in Australia and the United Kingdom before joining Icon Water in 2013.
Her legal experience includes advising clients from both the private and public sectors on corporate governance, property, environment, construction and planning.
Ms Pratt holds a Bachelor of Economics, a Bachelor of Laws and a Graduate Diploma in Legal Practice.
She is admitted to practice law in the Supreme Court of the ACT and is a Graduate of the Australian Institute of Company Directors.
Virat Behla, Acting Chief Financial Officer
B.Comm/B.Econ, CA
Virat Behla is responsible for the overall financial management, economic regulation, data governance, and business strategy of Icon Water, including oversight of its investment in ActewAGL.
Mr Behla joined Icon Water in 2023, is a Chartered Accountant with more than 20 years’ experience in strategic, financial, and economic regulatory roles supporting the delivery of essential and safety critical services. As a senior leader, he has led strategy driven business transformations and delivered commercial and business outcomes that enhance customer value.
Mr Behla holds a Bachelor of Commerce and a Bachelor of Economics and is a member of Chartered Accountants Australia and New Zealand.
Tony Pollock - Chief Digital and Information Officer
PhD (Engineering), BEng (Hons), BSc
Dr Tony Pollock is responsible for the development and delivery of Icon Water’s technology strategy and information and communications technology operations. As General Manager for Digital Technology Group he leads a diverse team to provide enterprise architecture, data management, program and project management, cyber security, change management and operations across Icon Water’s digital technology environments.
Dr Pollock has over 20 years’ experience in strategic planning, program management, business change, and ICT development and operations in both the public and private sectors, with a particular focus on improving business efficiency and customer experience through technology, innovation and digital transformation. Before joining Icon Water he held several senior executive positions in Australian defence and national security. Prior to this, Dr Pollock held several roles developing and commercialising emerging technologies across the telecommunications, health and energy sectors.
Dr Pollock holds a PhD in Engineering, a Bachelor of Engineering with Honours, a Bachelor of Science and an Advanced Diploma of Project Management.
Mark Mulligan - General Manager People, Health and Safety
Masters (Mgmt), Cert IV Training and Assessment
Mark Mulligan joined Icon Water in 2022 and brings with him over 30 years’ experience in the Energy and Utilities sector. His areas of expertise include: risk management; workplace training; workforce planning; vendor contract management; business and strategic planning. He is passionate about accessible and inclusive workplaces, and chaired the Australian National University’s Disability, Access and Inclusion Working Group for over three years prior to joining Icon Water.
Mr Mulligan holds a Master of Management, a certificate IV in Training and Assessment, Lead Auditor qualifications and is also an electrician by trade.
Nicole Davis - General Manager Infrastructure Services
PhD (Applied Science), B. AppSc
Dr Nicole Davis joined Icon Water in April 2025. She brings over 30 years' professional experience in the water sector, including 17 years with Icon Water’s predecessor organisations. As General Manager Infrastructure Services (ISG), she is responsible for ensuring the operational and maintenance services of our water and wastewater assets are delivered safely, efficiently and sustainably. Nicole also leads strategic infrastructure planning and capital delivery for the business.
In her previous roles, Dr Davis has worked in the private sector as a consultant, in executive-level roles at Redland City Council (as General Manager Infrastructure and Operations) and Mackay Regional Council (as Chief Operating Officer Water and Waste) and was a member of the Water Services Association of Australia’s Board.
Dr Davis holds a Doctorate in Applied Science and a Bachelor of Applied Science.