Online submission process FAQs
Our online submission process allows customers to quickly and easily:
- Request new water meters, and
- lodge network protection compliance (NPC) submissions.
To use this online process, you must create an account to hold your personal details and track requests.
Frequently asked questions
We’re always happy to help
For general enquiries, you can contact us directly at talktous@iconwater.com.au. Our team will do their best to respond within 24 hours.
If you need a bit more assistance, or just prefer talking to a person,
you can call us on (02) 6248 3111 (select option 3).